> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://shopdoctors.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why can’t I choose to add a widget next to (or hide) a specific part of the page?

- In order to ensure that the location you selected can be correctly identified every time a customer loads your shop, our installer will only let you choose an element that has either a ‘class’ or ‘id’ attribute. 
- If a location is not supported feel free to reach out through our support Channel, and we’ll help you add a class/id as needed.