Articles on: Dr. FreeGift & BOGO (FAQ)

Why is my widget not appearing after a new theme is published?

- When you publish a new theme, the app may or may not be able to find the original location that you selected to add a widget to. We are responding to theme updates during normal business hours by reconfiguring your widgets for you as needed.

- There is a period of time after the theme change and before we check your shop, when the widgets may not appear. Feel free to create new widgets if you're able to do so easily. When needed just ask us for help through our support portal.

Updated on: 16/02/2024