Why is a "one use per customer" discount used many times by the same customer?
- When discounts are stacked, or your shop uses apps that create draft orders, discounts applied on cart will not be tracked by Shopify, because Shopify considers them custom discounts. Since usage isn't tracked, certain requirements like "one use per customer", or "maximum uses" no longer work when stacking or draft orders are used.
- There isn't a way around this as it's a platform limitation. The only thing we see some shop owners do is they use auto-generated discounts where each discount is a single-use unique code. With this configuration, our app is able to disable such discounts automatically after they're used.
- There isn't a way around this as it's a platform limitation. The only thing we see some shop owners do is they use auto-generated discounts where each discount is a single-use unique code. With this configuration, our app is able to disable such discounts automatically after they're used.
Updated on: 16/02/2024