Settings

• How do I configure this App? (Volume)

  Create Volume Discounts which will automatically apply to all eligible orders. You may Choose either Custom or Native Discount and proceed with other metrics. Assign the products for VolumePopular

• Can we set up multiple automatic volume or tiered discounts active at one time?

  You can have multiple automatic volume or tiered discounts at a time, however only one will apply per item in the cart (No more than one discount ever applies to any single item in an order)Few readers

• Why is my Off-schedule Volume discount not showing on preview?

  The volume discounts app does not have the feature where the off-schedule discounts are visible when previewing. This is because of the Shopify Native Discounts - if they have a schedule, then our preview does not affect them. Thus, we had to remove this for all discounts so that it works consistently. As a workaround: Uncheck the schedule and save - DO NOT close the page Go on a new tab in the shop and test. Go back to the discount editor, re-check the schedule (the dates and timesFew readers

• What does “Distribute Discounts Across Eligible Items In Checkout” mean?

  This option only works for Draft Order Discounts. If enabled, this option will distribute discounts among all eligible items on Checkout. They will appear in the same order that they were created. For example, you have a tiered volume discount setup below: Tiered Volume Discount Set-up A customer orders: 5-qty of a tank top priced at $26, and 5-qty of a t-shirt priced at $19, The customer willFew readers

• Why does the same product get split into two units in the checkout page?

  The splitting happens when the discount amount cannot be equally split per-item. Essentially, we calculate the discounts using the same method that Shopify uses internally, which leads to the following calculation: Total discount for items: Discount per item: When Shopify applies discounts internally, they have the option to apply that discount to the line item. Apps however need to specify the per-item discount, and since we cannot send per-item discount to Shopify, we split tFew readers

• What are the most common incompatibilities for the Volume App?

  Our Volume Discount app may use Shopify Draft Orders to pass the custom discounts to Checkout (if enabled). Shopify Draft Orders are do not support Shopify Native Bundles, nor Subscription products. If you're using other apps that also require draft orders, these apps will not work with our app's Draft Orders mode, unless there is already an integration build with our app. Draft order apps that we already integrate with, which work best in Draft Order mode: All-in-One Discount on CartFew readers

• Why is there no discount input on Checkout when a volume discount is applied?

  Our Volume Discount app takes over the discount calculation (for Custom Volume Discounts) when the Checkout button is clicked, which causes Shopify to hide the discount field on Checkout, and customers won't be able to apply manual discount codes. To go around this, shop owners also use our other app which allows applying the standard Shopify discount codes (as well as stacking multiples of them if configured to do so) before the customer goes to Checkout. Then the applied manual discountFew readers