• How do I enable App Embed?

  Go to your App Settings: Look for the Block "Choose how this App is loaded" Choose App Embed and click on the indicated link below The link will take you to your Shopify Admin Page then you may enable the App that you have in your Shop. ![](https://storage.crisp.chat/users/helpdesk/website/25aa265dc2771Popular

• How do I install a widget on a non-published theme?

  Setting up the widgets on a non-published theme is not much different from setting them up on the live theme. Go to the Shopify Themes admin, and click the theme preview for the theme you're installing the widgets on. Then Go to the app admin, and do the widget installation as you normally would. When thSome readers

• Can I translate the app in multiple languages?

  You can change all labels that the app generates from English into another language (using the app settings), however there is no multiple-language functionality in this app at this time (all settings can only be set to one version at a time, English being the default). The only way we've seen other shops use multiple languages with our app, is using one of these apps in combination with ours. We're not affiliated with them and any other translation app that includes "3rd party app translaFew readers

• How do I cancel my Subscription?

  All subscription are automatically cancelled when you uninstall the App. From your Shopify admin, click Settings > Apps and sales channels. In the row of the app that you want to uninstall, click Uninstall. In the message that appears, click Uninstall. | https://help.shopify.com/en/manual/apps/uninstalling-apps#uninstall-appFew readers

• Why is my discount usage not counted in Shopify?

  When our app is used in draft order mode (to prevent additional discounts from being added on checkout), the discount applied to the draft order is not considered the same discount that you see in Shopify. It calculates the same way and looks the same way, but the discount is not the original code.Few readers

• Do you support all themes and types of drawer carts?

  Yes, our app works with any kind of theme, Online Store 2.0, and any drawer cart. Some types are more difficult to work with than others. For example, some drawer carts will automatically refresh if you try to inject a widget in them. | We can handle any special case using a custom integration. Let us know if you need help through our Support Channel.Few readers

• Is your App integrated with Upcart?

  Yes, our app should work well with Upcart. We have a very minimal integration with them which ensures that when gifts are added/removed, the entire page doesn't reload and instead only the Upcart view is refreshed.Few readers

• How do I test my Set-up before enabling the App?

  To Test your Current Set-up, Every App has a Settings page, So you may go to Settings and click the PREVIEW button.Few readers

• Does the app support Express Checkout options?

  All express checkout options on Checkout are supported. || Some express checkout options on cart/drawer cart are known to have issues with applied discounts. The main known culprits are PayPal’s cart express checkout and ApplePay's cart express checkout. Their cart buttons ignore discounts, while their Checkout buttons take discounts into consideration. || Some express checkout options on cart/drawer cart (ShopPay) will skip our app's draft order functionality and will allow customers to addFew readers

• Can I add widgets on Checkout?

  Unfortunately this is not possible. || At this time our app only supports adding widgets to pages controlled by your theme. The Checkout page/flow is controlled by Shopify which we do not have access to.Few readers